Privacy Policy
Last updated: 1 January 2025
1. Overview
QuickConvert is built with privacy as a core principle. Your files are never uploaded to any server. All file conversion happens locally on your device. This Privacy Policy explains what limited data we do collect through our website and payment processes, how we use it, and your rights.
2. Information We Collect
2.1 Files
We do not collect, store, or transmit any files you convert. All conversions are performed locally in your browser. No file content ever reaches our servers.
2.2 Account & Payment Data
When you purchase a paid subscription, payment is handled by Paddle, our payment processor. We receive limited transaction data (e.g., subscription status, plan tier, and anonymised billing information) but we do not store your credit card details.
2.3 Usage Analytics
We may collect anonymised, aggregated usage statistics (e.g., number of conversions, feature usage frequency) to improve the Service. This data does not identify individual users and is not linked to personal information.
2.4 Website Data
Our website may log standard server data including IP addresses, browser type, referring URLs, and pages visited. This information is used solely for security monitoring and aggregate analytics.
3. How We Use Your Information
- To process and manage your subscription
- To provide customer support
- To send transactional emails (receipts, renewal notices)
- To improve the Service based on anonymised usage patterns
- To comply with legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Third-Party Services
We use the following third-party services:
- Paddle — Payment processing. Paddle acts as the Merchant of Record. See Paddle's Privacy Policy.
- Vercel — Website hosting. See Vercel's Privacy Policy.
5. Cookies
Our website uses minimal cookies strictly necessary for the Service to function (e.g., session tokens for authenticated users). We do not use advertising or tracking cookies. You may disable cookies in your browser settings, though this may affect subscription management features.
6. Data Retention
We retain account and transaction data for as long as your subscription is active and for a period thereafter as required by applicable law (typically up to 7 years for financial records). Anonymised analytics data may be retained indefinitely.
To request deletion of your personal data, contact us at support@quickconver.com.
7. Your Rights (GDPR / CCPA)
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing of your data
- Receive your data in a portable format
- Withdraw consent at any time
To exercise any of these rights, email support@quickconver.com. We will respond within 30 days.
8. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.
9. Security
We implement industry-standard security measures to protect your data, including HTTPS encryption for all data in transit. Since files are processed locally and never transmitted to our servers, the risk of file data exposure is eliminated by design.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page. Continued use of the Service after changes constitutes acceptance of the revised policy.
11. Contact
For any privacy-related questions or requests, contact us at: support@quickconver.com.